Guest Feedback

To stay competitive in any business, you need to continually keep your eyes open for ways to improve. You don't want to become complacent. I've learned so much from my guests, most of which has come from a postcard-size piece of paper that I leave for them in the guesthouse. Some people will give you … Continue reading Guest Feedback

Must-Have Amenities

All amenities are important, but some more so than others. Every guest is different with different needs, so the more you provide, the greater chance you have to make everyone happy. But if you're just starting out and are wondering where to start, I've created a short list. 1. Coffeemaker and tea kettle Mornings are a … Continue reading Must-Have Amenities